Privacy policy

Effective Date: August 2025

This Privacy Policy explains how Kefalonia Unlocked ("we", "us", "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from kefaloniaunlocked.com (the “Site”), access content hosted on kefaloniaunlocked.com, or interact with us in any way.

By using our Site, purchasing a product, or accessing our Services, you consent to this Privacy Policy. If you do not agree, please do not use the Site or submit any personal information.

1. Information We Collect

A. Information You Provide Directly

  • Name and email address

  • Billing and shipping addresses

  • Order history

  • Login credentials (if applicable)

  • Messages or support requests

B. Automatically Collected Data (Cookies & Usage Tracking)

We may automatically collect data such as:

  • IP address and device type

  • Browser version and operating system

  • Site activity, page views, session duration

  • Clicks and interactions with marketing emails

  • Referral sources

Cookies and similar technologies are used to improve functionality, personalize content, and support analytics and advertising. You may disable cookies in your browser, but this may impact your experience.

To protect our content and ensure fair access, we may restrict access to our website or products for users connecting via anonymizing technologies such as VPNs, proxies, or the Tor network.

C. Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Analytics and marketing platforms (e.g., Google Analytics, Meta Pixel)

  • Email marketing tools

  • Affiliate programs

2. How We Use Your Information

We use personal data to:

  • Process transactions and provide seasonal access to kefaloniaunlocked.com

  • Automatically activate your account access immediately after purchase

  • Prevent fraud and enforce platform restrictions

  • Respond to inquiries and provide customer support

  • Send service emails (e.g. confirmations, updates)

  • Deliver marketing emails if you’ve opted in

  • Improve website performance and content

  • Comply with tax and legal obligations

3. Sharing Your Information

We do not sell your personal data. We only share information with:

  • Shopify and payment providers to process your purchase

  • Analytics and email tools to help us understand and serve you better

  • Legal authorities, if required by law

  • Affiliate platforms you’ve interacted with

  • Service providers under contract who help us operate

4. User-Generated Content

If you leave comments, reviews, or feedback on the Site, these may be publicly visible. We reserve the right to remove any content that violates our Terms or is abusive, misleading, or unlawful.

5. Data Retention

We retain your personal data as long as necessary to:

  • Complete your purchase

  • Provide your seasonal guide access

  • Fulfil legal and accounting requirements

  • Protect against fraudulent use

We delete or anonymize data when it is no longer needed.

6. Security

We implement appropriate safeguards to protect your data. However, no system is entirely secure. If you suspect unauthorized access to your information, contact us immediately at info@kefaloniaunlocked.com.

7. Your Rights

Depending on your country, you may have legal rights including:

  • Access to your personal information

  • Correction or deletion of data

  • Objection to certain uses

  • Withdrawal of marketing consent

  • Lodging a complaint with a data authority

To exercise any of these rights, email us at info@kefaloniaunlocked.com. Verification of your identity may be required.

8. Age Restrictions

Our Services are intended for users aged 18 and over. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.

9. Geographic Restrictions

We limit access and sales in certain countries to protect our intellectual property and prevent unauthorized use. Users from blocked regions will not be able to complete purchases or access the guide.

10. International Transfers

Some of your data may be processed outside your country, including in the United States, Australia, and Europe. We use legal mechanisms to protect these transfers, such as contractual safeguards.

11. Third-Party Links

Our Site may include links to third-party websites and affiliate programs. We are not responsible for their privacy practices. Please review their policies before submitting any data.

12. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected by an updated “Effective Date.” Continued use of the Site or Services after changes implies acceptance.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, contact:

info@kefaloniaunlocked.com
kefaloniaunlocked.com

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